Usability

Usability is defined as being "The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use" (ISO 9241)

Put simply, usability is a measure of the quality of a users experience while interacting with every touch point of your business. This can be further broken down into a number of key factors, ease of learning, efficiency of use, memorability, error frequency and subjective satisfaction.

Our design staff have worked and trained with an array of the worlds leading usability experts. We have also established relationships with website usability specialists that manage some of the worlds leading brands.

For more information, or to organise a personal demonstration on how Website Usability can benefit your business email us here.